Terms and Conditions

Contact details:

email: info@littlesportscoaching.co.uk
telephone: 0800 032 1806
VAT number : 988 6399 28

Definition

Activity – means any Camp, Club, Course, Event or Activity organised and operated through any member of Little Sports Coaching Ltd

Terms and Conditions – means the terms contained in this document and any other document referred to within it.

Bookings

By booking a place for your child on any Activity these Terms and Conditions.

Litte Sports Coaching Ltd offers an online booking service, once the booking form has been completed and submitted, payment in full received and the booking validated by Little Sports Coaching Ltd you will be sent confirmation of your booking via the email address you have provided. Bookings are subject to these Terms and Conditions together with our website terms and conditions which are hereby incorporated.

Receiving email acknowledgement of payment is confirmation of your request to book a child on a Little Sports Coaching Activity.

For safety reasons we can only guarantee a place on ANY Activity to those booking in advance. Those that arrive on the day will not be guaranteed a place on the activity.

Before booking please ensure your child is able to attend the Activity and meets the conditions for such Activity as listed on our website.

All bookings and payment protection are subject to the right to cancel in writing (by fax or e-mail to us) within seven (7) calendar days from the date that you receive e-mail acknowledgement of the booking pursuant to the Consumer Protection (Distance Selling) Regulations 2000.

Outside of this seven (7) day period all bookings confirmed by us are final and non-refundable unless you have paid for payment protection with us at the time of booking which allows you to change or cancel a booking.

If you have not taken payment protection with us and you want to change the booking please notify us as soon as possible giving full reasons why.  Little Sports Coaching will at its discretion try and accommodate any request to change a date or venue, please note any change will be subject to an administrative fee.

Promotions and Vouchers

Little Sports Coaching may from time to time offer promotions and vouchers, in the event that you have been issued with a promotional code or voucher, this code must be redeemed and used in accordance with both the terms and conditions of that promotion and these Terms and Conditions.

Promotional codes can be entered on the website at the time of booking, if you have a voucher please contact the office and quote your voucher number and we will make the booking over the phone.

Please note promotional discounts and vouchers cannot be used in conjunction with multibuy or sibling discount.

Payment

Little Sports Coaching accepts PayPal/credit/debit card as methods of payment but all credit/debit card payments are subject to a 49p processing charge which will be added to your booking

For any child who is below the age of 16 written consent is required from a parent or legal guardian to be provided to Little Sports Coaching in advance of the commencement of the Activity. This will be prompted on all Little Sports Coaching literature and via tick box online.

Multibuy and Sibling Discount

Discounts of 10%, 15%, and 20% are applied when booking more than one same course or for additional siblings.  Please note you will either recieve one of the other not both.  First course/sibling 0%, second course/sibling recieves 10%, third course/sibling 15% and so on.  Any promotional discounts will not apply on top of these discounts.

Child Protection

All Little Sports Coaching staff hold current child protection and DBS certification. In the event that a child makes a disclosure or a member of staff believes that the child is suffering from abuse we will act in accordance with our child protection policy, a copy of which is available on request to Little Sports Coaching.

Film/Photography

Little Sports Coaching may from time to time take photographs/film of any of Little Sports Coaching activity, the use of this data is solely for the purpose of promoting and publicising Little Sports Coaching activities through our literature, website, press and TV.

Parents/guardians that do not wish for their child to be photographed/filmed must make Little Sports Coaching aware of this at the time of booking or in writing before the Activity starts (where possible LSC will inform parents/guardians at the start of an Activity).

Little Sports Coaching will hold all personal data in accordance with its Privacy Policy.

Personal Property

Little Sports Coaching cannot be held responsible for any loss or damage to any personal belongings whilst attending a Little Sports Coaching activity.  Please ensure that no valuables are taken to any venue by your children.

Health & Safety

A full risk assessment will be carried out before any activity takes place at a new venue. Little Sports Coaching staff hold a current emergency aid certificate issued by an appropriate body.

By agreeing to these terms and conditions you are providing consent for Little Sports Coaching staff to administer any and all necessary first aid to your child as required at any time.

For safety reasons it is compulsory for all attendees to wear shin pads on a Little Sports Coaching activity which involves football, hockey or another contact sport.

Little Sports Coaching reserves the right to refuse permission to participate for any child not wearing shin protection.

It is the parent/guardian’s responsibility to ensure appropriate clothing is worn and/or available for their child for the Activity being undertaken and weather conditions.

Medical information

Any medical conditions that any participant may have must be fully disclosed (1) at the time of booking in writing to Little Sports Coaching at registration and (2) to the lead coach on the activity or at the venue.

Liability

Little Sports Coaching has Public Liability insurance with cover provided by Michel Morton (intosport) Limited.

Other than in relation to death, personal injury, or property damage, where Little Sports Coaching or its staff is proven to be negligent, Little Sports Coaching liability to you is limited to the booking fee paid by you.

Programme Changes

In the event that Little Sports Coaching has to cancel an activity for any reason, a credit note for the full value of the booking fee paid will be issued to the person who booked or alternative provisions to stage the activity at another time will be arranged and confirmed to all, if you are unable to attend at the alternatively arranged time and confirm this to Little Sports Coaching, Little Sports Coaching will issue with a credit note to the full value of the booking fee paid.

In the event of inclement weather, all Little Sports Coaching activities have suitable indoor areas to change, meet and eat lunch, and suitable indoor activities will be organised to replace the outdoor activities at the discretion of Little Sports Coaching.

Leaving an Activity

Any child that is collected must be collected by a parent or guardian and such parent or guardian must sign the child out of the Activity with a member of Little Sports Coaching staff. Any child that normally walks home unaccompanied from any activity will only be allowed to leave unaccompanied if a parent or guardian has provided written consent prior to the commencement of the Activity.

Policies & Procedures

Copies of Little Sports Coaching policies and procedures are available upon request from info@littlesportscoaching.co.uk

Complaints

In the unlikely event that you or your child are dissatisfied with the service we provide then please in the first instance raise it with the senior coach at the activity. He/she will deal will the problem in accordance with our policies and procedures.

If the problem is not resolved to your satisfaction then please write to our customer services team info@littlesportscoaching.co.uk within 7 days of child’s attendance on the activity.

We take your views and complaints very seriously and will endeavour to resolve your complaint as quickly as possible. Refunds will only be issued if Little Sports Coaching is proven to be in breach of these Terms &Conditions.

Information

The information on this site is updated regularly. However, we hereby exclude any warranties (whether expressed or implied) as to the quality, accuracy, efficacy, completeness, performance, and fitness for a particular purpose of the site.

These Terms and Conditions form the entire agreement between you and Little Sports Coaching Ltd.

By booking an activity with Little Sports Coaching Ltd  you are acknowledging your full acceptance of these Terms and Conditions and confirm that you have not relied on any other representation other than those contained within these Terms and Conditions.

If any term within these Terms and Conditions is found to be unenforceable by a competent Court then such term shall be struck out but the remaining terms within these Terms and Conditions shall continue in force to the full extent permitted by law.

These Terms and Conditions are governed by English law and subject to the exclusive jurisdiction of the Courts of England.